I just needed to say “thanks†for our enjoyable encounter with American Airlines on our recent Las Vegas vacation! Almost everything went effortlessly and promptly.
We flew Pretty much within just eyesight on the destination, and then the captain came on and stated which the specialized situation was acting up, and as an alternative to landing where by our destination was, they needed to change back again to have it serviced by folks that can really try this.
Pretty let down with AA. In the course of my travel to NORFOLK from ALBUQUERQUE this time close to on Army Orders – too many challenges happened that I just can’t neglect and surprise why some policies exist since they do. Setting up off, my luggage was not tagged effectively coming out of Albuquerque and did not make the transfer link in DFW to ORF – eight hour delay with baggage getting to me, which experienced my uniforms for the following day. Of course I acquired my uniform in time, but only permitted for ~4 hrs of snooze prior to reporting for duty soon after I drove to airport to find the bag. Not to mention my DoD ID has become not within your program to allow for TSA pre-check…both of these situations usually are not a big deal and I can certainly neglect these items without having to help make a comment…the return journey back again to ABQ is my explanation. On my return trip, my plan was from NORFOLK to CHARLOTTE to PHOENIX to ALBUQUERQUE. The flight from NORFOLK to CHARLOTTE was delayed a little more than a single hour resulting in me to obtain a couple of 15 minute window for my link flight in CHARLOTTE to PHOENIX. After i noticed this restricted window, I tried to function with the customer service clerk for the gate in NORFOLK to possess something done (i.e. notify gate in CHARLOTTE that somebody on Armed service ORDERS may be a minor late and to hold gate to allow transfer – would've solved exactly what is about to occur)…because 15 minutes was in a few “30 minute window†allowance for anything to be carried out Which I would've time to produce my transfer – she wouldn't or could not do anything for me.
The flight crew automatixallu made me Check out my bag Although thier had been many open overhead bins. See connected go now flight data. It could be great when they crew did bot saw it wasnt thier fault and dont blame them.
I've tried out reserving flights from Charlotte ,NC to Tobago. I am not able to book these flight on yours or US Airs Web-sites,having said that I'm able to ebook them on Expedia and Travelocity. I didn’t choose to reserve these which has a 2nd celebration.
When examining in at IAH, the workers powering the AA desk were all chatting and referring to holiday vacation. They appear annoyed that we experienced lots of bags. The additional work was acquiring of their way. This was not the way in which I expected to begin my trip.
On January twenty fifth I contacted American Airways, as I looked at our reservations and observed that my Daughter experienced us traveling all day, So I called to up quality our tickets to top notch as I did not would like to journey all day in coach. I exploit lay seek to vacation firstclass as I'm guaranteed you could evaluation but I'm seeking to preserve my Miles as we're organizing a sizable relatives/graduation trip to Hawaii.
I used to be on maintain for about 40 minutes, with normal ‘updates’ from the supervisor named Tony…who was making contact with some unidentified Office to check on the second, lacking voucher….when…Sure,, I was Slice off! I named again…only to generally be explained to the wait can be 18-25 minutes. I’m still ready on this call again. This excursion could be the excursion of a lifetime for my husband, a wounded veteran and most cancers survivor.
Speaking by having an American Airways representative is often a obstacle. Did you go from the very same hassle or was you practical experience better that the majority. Share your thoughts with us.
My trip was a disaster and AA will assume obligation for their abject failure to complete a basic service of each day travel.
Your deficiency of response brought about me to cancel my vacation which I advised Anyone to at American.. Be sure to convey to me what I do following..
American Airways Purchaser service hotline is well obtainable and purchaser welcoming. However, You should wait around around 2 minutes to talk to a client service representative. You have to hear an extended speech regarding current updates.
My grievance is, on March 8th. My baggage was delayed from Chicago, my spot was Dane County Airport Madison Wi. When it had arrived, it had been sent. Nevertheless, the luggage were wrecked and taped up. I identified as inside of a criticism at once. I were givin various cell phone figures plus the firt just one was only a recording to leave my telephone and someone would get again to me.
The purple tape to obtain a reaction a couple of genuine tousled journey from start off to complete is terrible. I are actually looking to get yourself a reaction from AA but the run around is what AA wants so you might stop trying..GUESS WHAT ? i dont quit conveniently. so AA i await your reply.